The quickest and easiest way to start the process is to place your order online through our secure website. If you are buying a ring then please don’t worry about sizing yet as we’ll send a free ring sizer along with your ashes collection pack. The pack contains everything you need to send us a small spoonful of ashes or hair.
If you've ordered a piece from our Personalised Engraving range then the entire process is online. You can upload engraving artwork at the time of ordering or by emailing firstname.lastname@example.org.
Alternatively, you can request a Free Order Pack which will contain everything you’ll need, along with an order form and also a Brochure should you need one.
Don’t forget we’re here to help. If you need assistance with an order just give us a call or send us a message.
Place an order on our website or request your free order pack.
Alternatively give us call and we’ll be glad to assist.
If you placed an order online then you will receive an ashes collection pack in the post.
If you requested a free order pack, this will also be sent in the post along with an order from.
Once we receive the ashes back to our office we will start creating your jewellery.
We’ll also send you an email confirming safe receipt.
We’ll let you know when your jewellery is ready.
We dispatch using a next working day courier and tracking information will be emailed to you. A signature will be required.
Your jewellery will be beautifully gift-wrapped and will contain a warranty certificate and care instructions, along with any unused ashes.