Ordering Process
Step 1:
Place an order on our website or request your free order pack.
Alternatively give us call and we’ll be glad to assist.
Step 2:
If you placed an order online then you will receive an ashes collection pack in the post.
If you requested a free order pack, this will also be sent in the post along with an order from.
Step 3:
Once we receive the ashes back to our office we will start creating your jewellery.
We’ll also send you an email confirming safe receipt.
Step 4:
We’ll let you know when your jewellery is ready.
We dispatch using a next working day courier and tracking information will be emailed to you. A signature will be required.
Step 5:
Your jewellery will be beautifully gift-wrapped and will contain a warranty certificate and care instructions, along with any unused ashes.